--- title: Frequently Asked Questions description: Frequently Asked Questions --- [Skip to content](https://www.cleantorest.com.au/frequently-asked-questions-0#main-content) [![ctr lgo](https://www.cleantorest.com.au/hs-fs/hubfs/ctr%20%20lgo.png?width=500&height=500&name=ctr%20%20lgo.png "ctr lgo")](https://www.cleantorest.com.au?hsLang=en) - [SERVICES](https://www.cleantorest.com.au/exit-cleaning) - [VACATE CLEANING](https://www.cleantorest.com.au/vacate-cleaning) - [MOVE IN CLEANING](https://www.cleantorest.com.au/movein-cleaning) - [PRE SALE CLEANING](https://www.cleantorest.com.au/presale) - [CARPET STEAM CLEANING](https://www.cleantorest.com.au/professional-carpet-steam-cleaning) - [Service Areas](https://www.cleantorest.com.au/clean-to-rest-service-areas) - [MAKE PAYMENT](https://www.cleantorest.com.au/make-payment) - [AFTER PAY](https://www.cleantorest.com.au/make-payment) - [REPOERT A PAYMENT](https://www.cleantorest.com.au/report-payments) - [CRYPTO PAYMENT](https://www.cleantorest.com.au/make-payment) - [CONTACT US](https://www.cleantorest.com.au/contact-us) - [BOOK NOW](https://www.cleantorest.com.au/get-quote) - [GE QUOTE](https://www.cleantorest.com.au/get-quote) - [WHO WE ARE](https://www.cleantorest.com.au/about-us) - [FAQ](https://www.cleantorest.com.au/frequently-asked-questions-0) - [CHECK LIST](https://www.cleantorest.com.au/checklist) - [Home](https://www.cleantorest.com.au/exit-cleaning?hsLang=en) # Frequently Asked Questions FAQ ## Frequently Asked Questions Your Ultimate Guide to Vacate Cleaning Services Supporting sentence: Discover everything you need to know about vacate cleaning services and how they can make your move-out process a breeze. ##### [QUESTIONS Can I get the same day booking](https://www.cleantorest.com.au/frequently-asked-questions-0#collapse1-widget_1691318779920) We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement. ##### [QUESTIONS Do I need to be there to complete to cleaning process ?](https://www.cleantorest.com.au/frequently-asked-questions-0#collapse2-widget_1691318779920) It’s completely up to you. If you’re not available, make sure you let us know how to access your house by putting the information in your customer dashboard. we also can help you to collect the key and drop it off if less than 5 km away. ##### [QUESTIONS Does my cleaner arrive at the exact time I booked](https://www.cleantorest.com.au/frequently-asked-questions-0#collapse3-widget_1691318779920) Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. but on the service date 30 minutes before the arrival you will be notified by our team which will be on the way. ##### [QUESTIONS Do you provide the supplies ?](https://www.cleantorest.com.au/frequently-asked-questions-0#collapse4-widget_1691318779920) yes, our team always have all the supplies they need .you need to make sure water , power is connected that's it. ##### [QUESTIONS When I'm charged for serves](https://www.cleantorest.com.au/frequently-asked-questions-0#collapse5-widget_1691318779920) we take upfront payments .once our team inspected the property will finalise the price and the time will take to complete the task. then you have to make the payment to start the cleaning. before the cleaning is finished the team will let you know the time to inspect. [Email Us](mailto:admin@cleantorest.com.au) GET YOUR FREE QUOTE ## MOVE OUT/IN PRICE "Transform Your Space with Professional Vacate Cleaning Services" Most Popular $ 300 1 BED 1 BATH ### 1B1B FULL CLEANING CARPET STEAM [BOOK NOW](https://www.cleantorest.com.au/get-quote?hsLang=en) $ 350 2BED 1 BATH ### 2B1B FULL CLEANING CARPET CLEANING [BOOK NOW](https://www.cleantorest.com.au/get-quote?hsLang=en) $ 450 3BED 1 BATH ### 3B1B FULL CLEANING CARPET CLEANING [BOOK NOW](https://www.cleantorest.com.au/get-quote?hsLang=en) $ 600 4 BED 2 BATH ### 4B2B FULL CLEANING CARPET CLEANING [BOOK NOW](https://www.cleantorest.com.au/get-quote?hsLang=en) [Contact us](https://www.cleantorest.com.au/contact-us?hsLang=en) Testimonial ## What Our Clients Say Are you nearing the end of your lease and dreading the daunting task of cleaning? Look no further! Our professional end of lease cleaning services are here to alleviate your stress and ensure you leave your rental property in pristine condition. With our meticulous attention to detail and expert knowledge, we guarantee a thorough and comprehensive cleaning that will exceed the expectations of even the most discerning landlords. From scrubbing floors to disinfecting bathrooms and everything in between, our highly trained team will tackle every nook and cranny, leaving no trace of dirt or grime behind. We understand the importance of a seamless transition between tenants, and our dedicated cleaners will work tirelessly to restore your rental to its original splendor. Let us take care of the dirty work, so you can focus on settling into your new home. Contact us today and experience the peace of mind that comes with a professionally cleaned end of lease property. [Contact Us](https://www.cleantorest.com.au/contact-us?hsLang=en) I was impressed with the professionalism of the cleaners from Clean To Rest. They did an amazing job with my end-of-lease cleaning and left my apartment spotless. I highly recommend their services to anyone looking for a reliable and efficient cleaning company. ![speaker-2](https://info.juicetactics.com/hubfs/Email_26_5_16/speaker-2.jpg) Tenant ##### Sue Fox I recently moved into a new apartment and needed a move-in cleaning service. Clean To Rest provided same-day service and did an excellent job. The cleaners were friendly, professional, and thorough. I will definitely use their services again in the future. ![560200](https://www.cleantorest.com.au/hubfs/560200.png) Tenant ##### Malia "I had a tight schedule, but the end-of-lease cleaners accommodated my timeline perfectly. They were efficient, and professional, and left the place looking even better than when I moved in. Highly recommend their services!" ![560200](https://www.cleantorest.com.au/hubfs/560200.png) Tenant ##### Cathy "I was really sceptical about hiring cleaners initially, but the end-of-lease cleaning service exceeded my expectations. The team was friendly, well-equipped, and their commitment to quality cleaning was evident. They helped me secure my deposit without any issues." ![560200](https://www.cleantorest.com.au/hubfs/560200.png) Tenant ##### Dean ![Phone number](https://www.cleantorest.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/Juice_Tactics_Snacks/Thrifty/images/phone.png?width=230&height=230&name=phone.png) 1300-371- 117 ![Email](https://www.cleantorest.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/Juice_Tactics_Snacks/Thrifty/images/email.png?width=230&height=230&name=email.png) admin@cleantorest.com.au ![Address](https://www.cleantorest.com.au/hs-fs/hubfs/raw_assets/public/@marketplace/Juice_Tactics_Snacks/Thrifty/images/location.png?width=230&height=230&name=location.png) 470 st Kilda Road Melbourne ![boy-team](https://www.cleantorest.com.au/hubfs/raw_assets/public/@marketplace/Juice_Tactics_Snacks/Thrifty/images/about-image-1.jpg) Free Office cleaning ### Real estaes offices only Free Office Cleaning Services Supporting sentence: Keep your office space clean and organized without breaking the bank. As a business owner, you understand the importance of maintaining a clean and tidy office environment. However, hiring professional cleaning services can often be costly and may not fit within your budget. That's why we are proud to offer free office cleaning services to businesses of all sizes. Our team of experienced cleaners will ensure that your office is spotless, allowing you to focus on what matters most – running your business. Whether you need a one-time deep clean or regular maintenance, we have you covered. Say goodbye to the hassle of cleaning and enjoy a pristine workspace without spending a dime. [Email Now](mailto:admin@cleantorestr.com.au) ![IMG_0113](https://39685564.fs1.hubspotusercontent-na1.net/hub/39685564/hubfs/IMG_0113.jpg?width=1200&length=1200&name=IMG_0113.jpg) / ![IMG_3727](https://39685564.fs1.hubspotusercontent-na1.net/hub/39685564/hubfs/IMG_3727.jpg?width=1200&length=1200&name=IMG_3727.jpg) [![logo tr-1](https://www.cleantorest.com.au/hs-fs/hubfs/logo%20tr-1.png?width=233&height=175&name=logo%20tr-1.png "logo tr-1")](https://www.cleantorest.com.au?hsLang=en) #### Contact - [Email](https://www.cleantorest.com.au/contact-us) - [address](https://www.cleantorest.com.au/contact-us) - [Call](https://www.cleantorest.com.au/contact-us) - [office](https://www.cleantorest.com.au/contact-us) - [mobile Number](https://www.cleantorest.com.au/contact-us) Call Us1300 371 117 ABN 41 644 278 400 CLEAN TO REST PTY LTD CLEANTOREST is one of the leading vacate cleaning companies in Melbourne that provides a 100% bond back guarantee.    ### Support - Home - [About](https://www.cleantorest.com.au/about-us) - [Services](https://www.cleantorest.com.au/vacate-cleaning) - [Make payments](https://www.cleantorest.com.au/make-payment) - [Terms and conditions](https://www.cleantorest.com.au/terms-and-conditions) - [Contact](https://www.cleantorest.com.au/contact-us) - [Get Quote](https://www.cleantorest.com.au/get-quote) ### Support - [Vacate Cleaning](https://www.cleantorest.com.au/vacate-cleaning) - [Move in cleaning](https://www.cleantorest.com.au/movein-cleaning) - [PreSale Cleaning](https://www.cleantorest.com.au/presale) - [Carpet Steam Cleaning](https://www.cleantorest.com.au/professional-carpet-steam-cleaning) - [Book Now](https://www.cleantorest.com.au/get-quote) - [Get Free Qoute](https://www.cleantorest.com.au/get-quote) - [Terms and conditions](https://www.cleantorest.com.au/terms-and-conditions) [![footer final ](https://www.cleantorest.com.au/hs-fs/hubfs/footer%20final%20.png?width=2000&height=247&name=footer%20final%20.png "footer final ")](https://www.cleantorest.com.au/make-payment?hsLang=en) --- All Rights Reserved [Follow us on Facebook](https://www.facebook.com/www.cleantorest.com.au) [Follow us on Facebook](https://www.youtube.com/@cleantorestptyltd7339/featured) [Follow us on Facebook](https://www.instagram.com/clean2rest/?hl=en) [Follow us on Facebook](mailto:admin@cleantorest.com.au) [Follow us on Facebook](https://twitter.com/cleantorest)